Accessibility Statement

Accessibility Commitments at Gardeners Aldgate

Gardeners Aldgate is committed to providing an accessible and inclusive digital experience for all visitors, including disabled people, older users, and those using assistive technologies. We aim to ensure that everyone in the Aldgate area and beyond can access information about our gardening and outdoor maintenance services without barriers.

Our Accessibility Standards

We are working to make our website align with the Web Content Accessibility Guidelines WCAG 2.1 to Level AA. These guidelines explain how to make web content more accessible for people with a wide range of access needs, including visual, auditory, cognitive, and motor impairments.

Our goal is that people looking for accessible gardeners in the Aldgate area can find, understand, and use our content easily, whether they visit using a desktop computer, laptop, tablet, or mobile device.

Screen Reader Compatibility

The website for Gardeners Aldgate is designed to be compatible with modern screen readers and text to speech tools. We use clear heading structures and descriptive text so that content is announced in a logical order. Alternative text is added to meaningful images wherever possible so that essential information is not lost to users who cannot see the images.

We aim to provide clear labels for navigation items, buttons, and form fields to help screen reader users understand the purpose of each element. Where visual content is decorative and does not provide essential information, it is either hidden from assistive technology or marked in a way that does not cause unnecessary interruptions.

Keyboard Navigation

We recognise that some users cannot use a mouse or touch screen and rely on a keyboard or alternative input device. The Gardeners Aldgate website is being developed so that visitors can navigate most of the site using only a keyboard. This includes the ability to move through menus, follow links, and access key content using the Tab, Shift plus Tab, Enter, and arrow keys.

Focus indicators are used so that users can see which element is currently selected, helping them move around the page with confidence. We work to avoid keyboard traps, where a user might get stuck on a particular element and be unable to move away using the keyboard alone.

Text, Colour, and Layout

The content on the Gardeners Aldgate website is written in clear, straightforward language to support users with cognitive or learning differences. We aim for good colour contrast between text and backgrounds to help users with low vision or colour vision deficiencies. Where possible, information is presented in short sections with headings so that users can scan and locate the gardening services they need in Aldgate quickly.

The layout is designed to reflow on different screen sizes, so users can zoom in or use mobile devices without losing access to important information or needing to scroll in multiple directions.

Ongoing Improvements

Accessibility is an ongoing process, and we regularly review our website to identify and address barriers. As we expand our services in the Aldgate area, we will continue to improve our digital content in line with WCAG 2.1 AA guidance. This may include updating older pages, refining navigation, and enhancing compatibility with assistive technologies.

Feedback and Accessibility Requests

We welcome feedback from anyone who experiences accessibility issues while using the Gardeners Aldgate website. If you encounter a problem, find content difficult to access, or need information about our accessible gardening services in Aldgate in a different format, you can contact us by post or in person at our usual business address.

When you contact us, please describe the page or content you were trying to use, the type of device and assistive technology if any you were using, and the nature of the difficulty you experienced. This helps us investigate the issue and work towards a suitable solution.

We aim to respond to accessibility related requests within a reasonable timeframe and will do our best to provide the information you need in an accessible way. Your feedback is important in helping us make the Gardeners Aldgate website more inclusive for everyone.